Shipping policy
At LUNAGOOSE, every product is carefully prepared after your order is placed. Many of our products are made specifically for each customer, allowing us to create unique designs while reducing unnecessary waste.
## Processing Time
All orders require preparation before shipment.
Processing time:
1-3 business days
Custom and personalized orders may require additional preparation time depending on the complexity of the design.
## Shipping Time
After your order has been processed, estimated delivery times are:
United States:
3-8 business days
International Orders:
Delivery times may vary depending on your location and local shipping conditions.
Please note that shipping times are estimates and may be affected by factors outside of our control, including weather conditions, customs delays, and carrier delays.
## Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
You can use the tracking number to check the status of your order during transit.
## Shipping Address
Please make sure your shipping address is accurate before completing your purchase.
LUNAGOOSE is not responsible for delays or failed deliveries caused by incorrect shipping information provided by customers.
## Questions
If you have any questions about your order or shipping, please contact us:
support@lunagoose.com