Contact information

We’re Here to Help

Thank you for visiting LUNAGOOSE.

Whether you have questions about your order, shipping, our products, or custom designs, our team is here to assist you.

Please feel free to contact us and we will do our best to provide a helpful response as soon as possible.

Contact Information

Email:
support@lunagoose.com

Customer Support Hours:

Monday - Friday
9:00 AM - 6:00 PM (EST)

Order Support

For questions about your order, please include your order number in your message.

This helps us locate your order and provide faster assistance.

If your order arrives with an issue, please contact us with your order details and any relevant photos.

Custom Design Support

Have a special idea in mind?

We love helping customers turn their photos, artwork, and creative ideas into unique personalized products.

If you have questions about creating a custom product, please contact our team and we will guide you through the process.

Response Time

We typically respond to customer inquiries within 1-2 business days.

Please note that response times may be slightly longer during holidays or high-volume periods.

Thank You

We appreciate your support and look forward to helping you create something meaningful.